Hundreds of Interflora customers have been left angry with the flower firm's Mother's Day service after bouquets sent as gifts arrived damaged or were not even delivered at all.
Fuming sons and daughters took to social networking site Twitter to vent their anger at the firm, which is based in Lincolnshire.
According to Mail Online, Matt Grills took delivery of a £40 bouquet which was crushed and lopsided, still in its transportation holder, and had a card to the recipient saying 'offer 50 per cent'.
He tweeted the Interflora account to say: 'Absolutely disgusting service along with the worst excuse for a bouquet delivered I have ever seen - get your act sorted.'
A spokesperson for Interflora told Mail Online: 'As one of our biggest delivery times of the year, we have seen some queries regarding orders. While it is a small number of the overall volume of orders, we do take each and every enquiry very seriously.
'We apologise to the customers affected and will ensure that all queries are resolved as soon as possible.'
