Waitrose has announced a major rollout of electronic point-of-sale (EPOS) technology from Wincor Nixdorf. The solution - based on Wincor Nixdorf
BEETLE tills - will be deployed across 180 stores throughout the UK.
Is updating its existing 12-year-old EPOS system. Sally Hodgson, manager of EPOS development, said: 'Our basic ambition was to make the tills as easy to operate as we could, so that cashiers can concentrate on helping the customer. To give customers the best possible Waitrose shopping experience, we wanted to develop more flexible and customer-focused systems.'
The selection of the Wincor Nixdorf BEETLE tills was based on both price and on flexibility, said a statement. “The BEETLE range offered a resilient, secure EPOS solution that could meet Waitrose's demands for quality and customer-focused service,” it added.
The rollout will be completed in 2007. Meanwhile, Wincor Nixdorf has also taken over the support and maintenance of the existing estate.
“Working with the Wincor Nixdorf team and BEETLE technology, we have designed an EPOS solution that minimises system training requirements and brings together products and cashier services in an intuitive interface, based on highly resilient hardware,' said Hodgson.
