Sainsbury’s is rolling out a new service to give customers a quick and convenient option to pick up the shopping they’ve ordered online from store.
The first collection service from store went live on Tuesday (3 March) at the Water Lane store in Farnham, Surrey, with nearly 20 more going live in the next two weeks.
A hundred stores are in the pipeline to deliver the service by the end of the year.
Sainsbury's customers shopping online in catchment areas where a collection service is available will be given the option, in addition to still being able to book the usual home delivery slots
Customers can then choose a participating store and collection time to pick up their shopping from a refrigerated van which will be parked in a designated area in the store’s car park.
Sainsbury’s online director, Robbie Feather, said: 'This is yet another step for Sainsbury’s increasingly popular online service, and a demonstration of our commitment to giving our customers more convenient ways to shop with us, wherever and whenever they want.
'We’ll have 20 locations live by the end of March and will quickly roll out our service from there, incorporating feedback from our customers and colleagues as we go.'
The free collection slots will be available at eligible stores from Monday to Saturday from 8am to 1pm, and then 2pm until 8pm in the evening. The service will also be available during store opening times on a Sunday.
All collections are subject to a minimum £20 spend, with no collection charge. Customers can place orders up to 20 days in advance. The latest an order can be placed for next day collection is 11pm, and collection slots will be subject to availability.
