IT specialist Nation Wilcox has unveiled a new product targeted at UK foodservice companies, which could help businesses save as much as 15 per cent in costs.
The new ISSAC 2010 system is an upgraded version of its previous software and works by aiding warehouse pickers to ensure every gram of product is charged for.
Under current systems, foodservice companies regularly put too much produce into orders to avoid being underweight, but then lose out by not charging for the extra product supplied. Using this working practice, businesses surveyed by Nation Wilcox are losing as much as 21 per cent on their split weighed items.
The ISSAC 2010 system is also designed to increase levels of excellence in the picking process by avoiding missed items, thus reducing the number of second trips caused by short deliveries.
Check-weighing split items has been a facet of supermarket check-outs for many years, but is not widely used in the fresh produce catering trade.
The ISSAC 2010 software also allows managers to conduct picker analysis, to check which team members are most efficient.
The system automatically prints customer labels for each order and enhances product traceability, leading to easier compliance with legislation and accreditation.
Nation Wilcox managing director Andrew Nation told FPJ: “There are a number of real benefits to this system. Aside from the savings, it also creates a customer perception about the level of excellence at your company if the number of second trips are reduced, which of course also saves time and money.
“This new ISSAC sub-system has been 18 months in the pipeline and we have had very positive feedback wherever we have been with it. The return on investment is phenomenal, especially when you consider that the savings are year in, year out.
“There are also a lot of products, such as radicchio, pumpkins and butternut squash, to name but a few, which can vary hugely in size and would perhaps benefit from being sold by weight and not each.”
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