According to the FTA, e-commerce sites need to embrace expertise in the transport industry to capitalise on technology advancement and drive out inefficiency.
The association said internet retailers should look at the lessons learnt by freighters and that home deliveries are nothing new.
Logistics head Dr Mick Jackson said: 'We should minimise the inefficiencies of many competing vehicles all delivering in the same cul-de-sac at the same time.'
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