Falabella is rolling out new Retalix StoreLine point-of-sale (POS) software in more than 1,700 lanes in stores across Chile and Peru, in a bid to improve the shopping experience for its customers.
The application contains advanced POS functionality and supports customer loyalty, self-checkout, fuel management and a wide range of electronic payment services, according to Retalix.
'This roll-out with Retalix is part of an aggressive investment plan to implement state-of-the-art, world-class information technology to offer the best levels of security, agility and efficiency in all our operations,' said Cesar Hashimoto, CIO of Falabella's supermarket division. 'Our IT investments are helping us to increase efficiencies at the point-of-sale to enhance customer services and the shopping experience, as well as procurement, distribution and inventory in our supermarkets – all to the benefit and satisfaction of our customers.'
